Paylogic is currently looking for an ambitious and motivated Customer Service Agent who speak and write fluent European Portuguese (Portugal) and Dutch. Do you have customer service experience and do you live in Groningen? Please read further!
As a Customer Service Agent at Paylogic you will work in a dynamic team in Groningen. You will be responsible for answering all sort of questions from customers by phone, mail, social media and other online channels. In addition, you will complete phone orders, resolve payment issues and take other ticketing related tasks.
We are looking for team players who are focussed on working properly, timely and accurately while processing incoming calls or messages through different channels. You will be working in a professional team with agents, Coordinators and a Manager. Therefore, we expect that you are able to maintain the team spirit. You will report directly to the manager of Customer Service.
Who are you?
What we offer:
This position is an unique opportunity to join a dynamic, international, high performance, results-oriented culture and to be the pioneer of our winning formula in the International market. Paylogic has an innovative and entrepreneurial spirit which you can use to reach our goals. We offer a flexible, informal and exciting working environment, with plenty of opportunities to further develop your professional career and personal skills.
Next to this we also offer:
More information on Paylogic: https://www.paylogic.com/en/about
Are you up for the challenge?
If you want to apply, click on the button "Apply for this job" and send your resume and cover letter. Applications are accepted in English, although it’s a requirement for the job to speak and write fluently in European Portuguese (Portugal) and Dutch.